Privacy Notice & Terms

1. Who we are

Avanteia Pvt Ltd ("Avanteia", "we") decides why and how your personal data is processed when you use this website, enquire about courses, register, take our online tests or attend our programmes. We are an IT training institute based in Mapusa, Goa, with centers in Goa, Karnataka and Las Vegas (USA).

This notice explains how we handle your personal data. It is available in English; on request we will provide it in any other Indian language.

2. Personal data we collect

• Enquiry and registration forms: name, email address, phone number, the course you are interested in, and your message.
• Online tests: name, email, optional phone number, your answers and your score.
• Certificate verification: the name and certificate number you type (used only to check our records and not stored by the verification form).
• Certificates and enrolment records: name, course, dates and attendance for enrolled students.
• Technical data (essential): basic server logs such as IP address and browser type, kept for security.
• Analytics and marketing data: only if you accept those cookies (see Cookies below).

3. Why we use it (purposes)

We process your personal data only for the specific purposes below and for no other purpose without asking you again.

• To reply to your enquiry and give you course, fee and batch information.
• To process your registration and enrolment, run classes and tests, and issue and verify certificates.
• To provide placement support, but only where you have separately agreed to be shared with hiring partners.
• To keep the website secure and working, and to meet legal obligations.
• To measure and improve the website and our marketing, but only if you allow analytics or marketing cookies.

4. Your consent and how to withdraw it

Where we rely on consent, it is free, specific, informed and given by a clear action (for example ticking the consent box on a form or accepting cookies). We keep a record of when and for which notice version you consented.

You can withdraw consent at any time, as easily as you gave it: change your cookie choices from "Cookie settings" in the footer, or send a request through our Data Request page or to the email below. Withdrawal does not affect processing done before it, and we will stop processing and delete your data unless the law requires us to keep it.

5. Cookies

We use cookies and similar technologies in three groups. Essential cookies are always on because the site cannot work without them. Analytics and marketing cookies stay off until you opt in, and you can change your mind at any time.

• Essential: security, admin sign-in, and remembering your cookie choice (av_consent) for 12 months.
• Analytics (optional): anonymous usage statistics to improve the site. Not used until you allow it.
• Marketing (optional): measuring advertising and showing relevant course information. Not used until you allow it.

6. Who we share data with

We do not sell personal data. We share it only with: service providers (Data Processors) who host our website and database or send our messages, under written contracts and only on our instructions; hiring or placement partners, only with your specific consent; certification bodies where needed for your certificate; and government authorities or courts when the law requires.

Our infrastructure may be located outside India. Personal data may be transferred outside India to any country or territory except those the Government of India may restrict by notification, with appropriate safeguards.

7. How long we keep it

• Enquiries: until your question is answered and for up to 12 months afterwards, then erased.
• Student, enrolment and certificate records: for the period needed to verify certificates and meet legal and accounting duties (currently 7 years).
• Test results: for as long as needed to run the course, then erased.
• Cookie consent records: 12 months, then we ask again.

8. Your rights

To use any of these rights, use the Data Request page or email us. We may need to confirm your identity first. You also have duties under the Act: give only accurate information and do not file false or frivolous complaints.

• Right to access: a summary of the personal data we process about you, what we have done with it and who we have shared it with.
• Right to correction, completion and updating of inaccurate or incomplete data.
• Right to erasure of data that is no longer needed for the purpose or when you withdraw consent, unless the law requires us to retain it.
• Right to grievance redressal: you can complain to us first and we will respond within 30 days.
• Right to nominate another person to exercise your rights if you die or become incapacitated.
• Right to complain to the data protection authority if your grievance is not resolved by us.

9. Children and minors

A child is anyone under 18. We do not knowingly process a child's personal data without the verifiable consent of a parent or lawful guardian. We do not track or monitor children's behaviour and do not show them targeted advertising.

If you are under 18, please ask a parent or guardian to contact us or fill in the forms. If we find we hold a child's data without that consent, we will delete it.

10. Security and breaches

We use reasonable safeguards such as encrypted connections, access controls, restricted admin access and secure hosting. If a personal data breach occurs we will notify the authorities and the people affected, as the law requires.

11. Contact and Grievance Officer

Questions, requests and complaints about your personal data can be sent to our Grievance Officer. We acknowledge requests promptly and respond within 30 days.

• Grievance Officer (Data Protection), Avanteia Pvt Ltd
• Email: info@avanteia.com
• Phone: +91 93074 02403 (Mon-Sat, 10:00 AM - 6:00 PM)
• Address: Mapusa, Goa, India

12. Changes to this notice

We will update this notice when our practices or the law change and show the new version date. If a change needs fresh consent we will ask you again.